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FAQ

Below is a list of frequently asked questions, if you have a question that is not addressed below, please email us.

Vegetarians

We always supply an appetizing vegetarian dish for 5% of the final guest numbers. You can rest assured that our chef's will put as much pride in to preparing your vegetarian option as they do all other items on the menu.

Final numbers

we require final numbers five working days out from an event. This is to ensure that we can source the best produce from around the country for you and your guests.

Dietary requirements

please advise us of any dietary requirements when you give us final numbers. We are able to cater for all dietary requirements, however special dishes that need to be prepared in an alternative kitchen may incur a small fee.

Venues

Austin's are exclusive caters at Vodafone Events Centre and North Harbour Staduim and are preferred at the Auckland Conventions — Aotea Centre, The Auckland Town Hall, The Civic Theatre, The Viaduct Events Centre, The Cloud, Shed 10 to name a few. Please see our venues page for more information.

Off site venues

Austin's is able to cater at any off site venue that does not have a contracted cater. Our mobile kitchens, extensive equipment and dynamic team will ensure that the Austin's experience is delivered when and where you want it.

Beverages

We have worked closely with our beverage suppliers to provide you with an extensive wine and beverage list. Depending on the venue, there is also the option for you to supply your own alcohol with a small corkage fee.

Food preparation

We have a large, modern commercial kitchen at our base in Mt Eden. All of our food is prepared at base and then transported in refrigerated vehicles to the venue before being freshly cooked by our professional team of chefs.

Our team

At Austin's we know that to have a successful event you need to have a well experienced and enthusiastic organization planning your event. This starts from your first point of contact with our knowledgeable and friendly sales team, to your last, with our professional wait staff and not forgetting all the parties in between, consisting of our dynamic event coordination staff, our efficient warehouse troop and our creative chef outfit.

Equipment

We only purchase the most elegant cutlery, crockery and glassware to really give your dining experience that touch of sophistication. Combine this with the ability to source a broad range of decorative features such as table cloths, centrepieces, chair covers, props, lighting, stages and many more elements to enhance the flare of your function, Austin's can do it all.

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